Privacy Notice

Mexico Pacific International Removalas (hereafter Mexpack) is an independently owned and operated global relocation and logistic service provider. We and our partners are committed to the safeguarding of our customers and prospective customer who entrust us with information about themselves.

This policy describes how we protect your privacy in our handling of personal information we obtain from you through this website and through the process of the service you entrust to our care.

Collecting Information

To monitor the effectiveness of our website and improve its usefulness, we may collect certain information from users’ connections, including: the number of visitors, the number of times our website is visited, the types of browsers and operating systems being used, and from which servers the connections originated.

We collect personal information only with your consent. This information may include:


  • Complete names

  • Addresses in your origin and destination countries

  • Home, office and mobile phone numbers

  • Email addresses

  • Birth date

  • And, when necessary, employment information including position, work address and name of employer

We do not collect credit card information or credit card numbers.

We also consider the following documents to fall under the same rules of confidentiality:

  • Visas

  • Passports

  • Personal identity numbers (social security numbers, RFC, CURP, etc.)

  • Nationalities

  • Itineraries

In case the information above mentioned hasn’t been provided, we won’t be able to do the service, this information is necessary to complete all the paperwork needed.

You have the right to access, change or remove your personal information as well as refusing access to and rescinding our right to the consent to which you may have previously given us, according to our procedures of “ARCO Rights” which are in our website.

Maintaining Confidentiality

We at Mexpack take our commitment to your privacy seriously. When you provide personal information, we will use it only for its intended purpose. We will not sell or lease your information with anyone. In order to perform the service you entrust to our care, we may share or re-distribute your information outside of the country. Your information will be shared only with Mexpack, its subsidiaries and our global partners who are directly involved with your service. These entities may include customs brokers, transportation agents and other moving companies who are directly involved with your service.

If you do not explicitly express your disagreement with this privacy policy, it is understood that you are in agreement.